Why wait days or weeks for someone to come diagnose a problem which then has to be fixed at a later date?

Our technicians come to your business premises at a time that is convenient to you – including evenings and weekends! With our rapid response engineers we aim to fix problems before the downtime affects your business. 9 times out of 10 we can send an engineer out shortly after being contacted!

Why Choose Switch?

• We are Highly Contactable - Email, Telephone and Skype support
• Rapid <4 hour break/fix response
• 24/7 After-Hours and Weekend support
• No Monthly Contract Lock-in

Pre-paid support packages offer good value for money and peace of mind - you shouldn’t be afraid to call for help no matter how small the query – our Fair Billing policy means we won’t charge a whole hours work for a 5 minute telephone call.

Our Customer Portal lets you track the minutes which you have spent on your account, lets you see your activity history and gives you access to our online knowledgebase.

We do NOT have monthly support contracts! Madness? No!
With us, as long as you have pre-paid credits on your account we will respond immediately to your call. We would rather have our customers spend money on improving IT facilities than paying recurring fees to stand still.

Switch System’s Fix Once policy prevents problems from occurring again and again – we go after the root cause of the problem and don't just fix the symptoms.

Networked computer systems can help share resources (documents, pictures, printers, scanners) between users, and enable all of your workforce with internet access. Professional email and collaboration tools (such as shared calendars, meeting systems and distribution lists) help improve internal communications and let you manage your clients quickly and easily.

Storing files in a central location saves time and effort, whilst built in security keeps your data private. Automatic backups and shadow copies means you can protect your data against loss and let you roll-back to previous versions of documents.

Remote access allows you to easily connect to your server and desktop computers from any device with internet access. Work from home, or stay connected whilst out of the office - you can still get to your emails, contacts, schedule and files.

To read more about how networks and servers can help your business, see our case studies.

Completely Bespoke Software for Small Business - affordable, completely customisable, and rapidly developed.

Switch Systems can create software on your own terms, modelling your business processes so that you can quickly and easily streamline your organisation. Our secure web-based solutions can work on Windows, Linux and Apple Macs, both inside and outside of your company network!

• Manage online bookings
• Import and Export data into your favourite applications
• See at-a-glance dashboard overviews of your business operations
• Free up staff resources by automating tasks
• Help save the environment by reducing amount of paper you use

To read more about how custom software can help your business, see our case studies.

Whether it's the development of company intranets (enabling your workforce to quickly and easily access business information), performing network audits (showing you exactly where your current network has bottlenecks and if you are vulnerable to internal and external threats) or simply hosting your website and domains - we are here to provide tailor made solutions for your business.

Our diverse range of services also includes:

• Intranet and Extranet software development
• WiFi (wireless network) Access Point installation
• CAT5 cabling
• Penetration testing
• Video Conferencing
• Name Server and Backup MX hosting
• Secured Remote File Backups and more.

We don't believe in vendor lock-in. Information Technology is for everyone, and that is why we provide training on all the solutions we provide. We can help your existing staff manage your own IT systems with on-site guidance, learning new key skills and reducing your total cost of ownership.

Switch Systems can host small workshops (2-8 people) in our dedicated conference office, and can also host larger workshops (up to 100 people) at Exeter University. Topics include:

• Introduction to Internet Technologies
• Introduction to Networking (LANS, VLANs, WANs, TCP/IP, cabling)
• Web Programming
• Microsoft Office (Word, Excel, Powerpoint, Outlook, Access)
• Microsoft Windows Vista